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DMU Student Technology Support Guides

Learning Technologies Student Help Guides: Home

Blackboard your Virtual Learning Environment (VLE) is the main point for accessing learning and teaching materials and for submitting coursework online. Blackboard together with integrated technologies support your studies providing access and engagement with online teaching and your course learning materials. 

IT Help is supported by DMU ITMS (Information, Technology and Media Services)

Live Chat - Did you know you can get IT help online and chat to someone from ITMS? Well you can!

IT Livechat (or Libchat) student help is available from the Library website and the following link 'LibChat Home Page' below. Within the support hours (weekly Monday - Friday 10-12am and 2pm - 4pm UK) you can have a livechat (similar to text messaging). In this Libchat page you will be able to view a ITMS chat box, enter your basic details and start a help chat!

LibChat Home Page

You will see other support services that offer a LibChat (livechat) service here too!

Email Help Email 
myITsupport - Log and track your technical queries
Student ITMS Handbook

About ITMS

Digital Skills Support - What can you get help with and how?

Get help with MS 365 apps and using the common software tools to create your written assignments, presentations, posters, or recording presentations, transcribe tools - using software such as MS Word, PowerPoint, DMU Replay, OneDrive or SWAY to name a few. We have plenty of online guides (further ones will be listed below and more will be added!)

You can also get support with how to use the technologies above e.g. Turnitin and DMU Replay. The online guides do cover mainly what you need but if you have a specific query on these you can contact  digital support.

As you've read on this site you have free access to LinkedIn Learning (make the most of it - its free as a DMU student). Grow any skills whatever your course, they are constantly adding, just work through these at your own pace! 

Contact Student Digital Skills Support

See our Livechat hours

If your help is technical related - go to the 'Help with IT' tab.



More student Digital FAQ's

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Access LinkedIn Learning 24/7 

Activate your DMU LinkedIn Learning Account
Activate your DMU LinkedIn Learning Account

Student Success with LinkedIn

  • Recorded Webinar from LinkedIn (May 2022) after speaking to hundreds of students about how LinkedIn and LinkedIn Learning can help students represent and develop their professional identity.
  • Webinar Details 

Latest LinkedIn Learning Blog

5th July 2022 - Latest 34 New Skills
26th June 2022 37 New Skills
7th June 2022 -  31 New Skills
15th May 2022 - 29 new courses

Available Skills Assessment on LinkedIn Learning

IT Help