Blackboard your Virtual Learning Environment (VLE) is the main point for accessing learning and teaching materials and for submitting coursework online. Blackboard together with integrated technologies support your studies providing access and engagement with online teaching and your course learning materials.
IT Help is supported by DMU ITMS (Information, Technology and Media Services)
Live Chat - Did you know you can get IT help online and chat to someone from ITMS? Well you can!
IT Livechat (or Libchat) student help is available from the Library website and the following link 'LibChat Home Page' below. Within the support hours (weekly Monday - Friday 10-12am and 2pm - 4pm UK) you can have a livechat (similar to text messaging). In this Libchat page you will be able to view a ITMS chat box, enter your basic details and start a help chat!
You will see other support services that offer a LibChat (livechat) service here too!
Email Help Email itmsservicedesk@dmu.ac.uk
myITsupport - Log and track your technical queries
Student ITMS Handbook
Digital Skills Support - What can you get help with and how?
Get help with MS 365 apps and using the common software tools to create your written assignments, presentations, posters, or recording presentations, transcribe tools - using software such as MS Word, PowerPoint, DMU Replay, OneDrive or SWAY to name a few. We have plenty of online guides (further ones will be listed below and more will be added!)
You can also get support with how to use the technologies above e.g. Turnitin and DMU Replay. The online guides do cover mainly what you need but if you have a specific query on these you can contact digital support.
As you've read on this site you have free access to LinkedIn Learning (make the most of it - its free as a DMU student). Grow any skills whatever your course, they are constantly adding, just work through these at your own pace!
Contact Student Digital Skills Support
See our Livechat hours
If your help is technical related - go to the 'Help with IT' tab.
Quick Links to Guides
Using MS Word for written assignments
Using DMU Replay to record presentations
Microsoft Learning Tools
- Record and Transcribe in Word Online MS 365
- Immersive reader tool in most MS software e.g. Word, OneNote, Teams
- Dictation tool in Word, OneNote, PowerPoint
- MS 365 Training Centre
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