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Library and Learning Services

ITMS Service Desk

IT Support 

Digital Skills and Assistive Technology (AT) LibChat

MS365 & Learning Technologies

Our chatbot can help find answers to questions on Digital Skills (e.g. MS365, Learning Technologies) and Assistive Technology (e.g. mind mapping, text-to-speech). If you cannot find a suitable answer, you can submit a ticket at the end of the chat and we will follow up during our office hours 9 am - 4 pm. You can also live chat with us during our LibChat hours - see our live chat hours.

If your query is urgent, please feel free to use the JustAsk Live Chat, which is available 24/7.

Note: Once you have added keywords at the Frequently Asked Questions (FAQs) keywords prompt, the chatbot will list relevant FAQ links. Please allow the chatbot a moment to generate the results for you before closing the chat.