Skip to Main Content

It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Student Technical Support: Home

Latest FAQ: How do I join an online session via the MyDMU Timetable?

DMU Student

Get to know your IT services

IT Induction (MyDMU, MS365, Blackboard etc.)

Get Started with YourDMULabs

Password Management

Your Library Card and PIN

I need help with...

Connect & Communicate

Connect to WiFi

Access my Email

My Library Account

Printing

How can I Print?

Printing from my Mobile

How to pay for printing

DMU Print Centre

Computers, Software & Storage

ITMS Student IT Handbook

Borrow a Laptop

My OneDrive (cloud storage)

Assistive Technology

Your DMU Lab Service

Software Download

Download Office 365

Get Started With ...

Get help and support on the learning technologies used to support your course of study

About Blackboard — Help with Blackboard, your virtual learning environment. Access learning materials for your course
VIEW MORE

About MS Teams — Get started with MS Teams - your MS365 communications tool
VIEW MORE

About MyDMU — MyDMU - your student portal giving you access to Blackboard, Library & Timetable information
VIEW MORE

About DMU Resource Lists — Your online resource list - recommended reading or resources for the modules in your course
VIEW MORE

About turnitin — Help with electronic submission of assignments. Turnitin assists in checking the originality of your work
VIEW MORE

About DMU Replay — Help viewing multimedia recordings of lecture materials e.g. lecture recordings
VIEW MORE

Library Website Tour — Get Started with YourDMULabs remote access
VIEW MORE

IT Induction — Access your IT Induction
VIEW MORE

Student Digital Skills Hub

Visit Student Digital Skills Hub — Advance your digital skills - access resources, training and support
VIEW MORE

About Learning Tech — Engage and access online teaching and course materials
VIEW MORE

Assistive Tech — Assistive training and software
VIEW MORE

Software and Computers

Download MS365 — ITMS MS365 download help guide
VIEW MORE

Software downloads link — Download free software
VIEW MORE

To Virtual Labs — Access and use your remote resources
VIEW MORE

IT Support / Services

Who to contact for Digital Skills and IT support and services

Get IT Help In the Library

Ask ITMS a question via LibChat

AV Visual Loans

DMU Audio Visual Loans Booking System

Student Digital Skills Support

Ask Digital Partners a question about Blackboard, MS365, Assistive Technology and much more

You can use myITSupport to log calls or faults and track their progress.